SHIPPING INFORMATION
Welcome to www.creamscooper.com. These terms and conditions are intended to provide you with detailed information about shipping, including shipping time, cooperating couriers and information about international shipping. Please read these terms and conditions carefully before placing an order.
- Shipping Area
We provide the following two types of shipping services:
● Shipping within Europe: including all European countries and regions.
● International Shipping: We also provide international shipping services to most countries in the world. - Shipping Time
● Within Europe:
○ Standard delivery: The estimated shipping time is 5 working days.
● International Shipping:
○ Standard International Delivery: The estimated shipping time is 10 working days, which may vary depending on the destination and customs clearance speed. - Shipping Costs
Shipping costs will vary depending on the destination, order total and selected shipping method. You can view the specific costs during checkout. - Cooperative Couriers
We cooperate with the following major couriers to ensure efficient and safe shipping services:
● DHL: Provides fast international and domestic express delivery services.
●FedEx: Reliable international and domestic delivery solution.
●UPS: Provides a variety of shipping options to ensure timely delivery.
●DPD: Efficient delivery service for delivery within Europe.
You will receive a tracking number from the courier to keep you informed of the shipping status of your order. - Order Processing
Once we receive your order, the order processing time is usually 2 business days. Once the order is shipped, we will notify you by email with tracking information. - Customs and Duties
For international shipments, you may be required to pay additional customs duties and taxes, depending on the regulations of your country. Please note that these charges are the responsibility of the consignee and we cannot predict or control these charges. - Contact Us
If you have any questions about this shipping terms or require further information, please feel free to contact us at tradecompliance@creamscooper.com. Our customer service team will be happy to assist you.
Thank you for choosing www.creamscooper.com, we look forward to providing you with a great shopping experience and smooth shipping services!